| Q1. |
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Are these vacations genuine? How can Coastal possibly sell such expensive travel packages for such an incredibly low price? |
| | Absolutely genuine, I can assure you! Resorts and marketing companies have been selling similar vacation packages for over 25 years and selling them at much higher prices. Nearly all hotels, resorts, condos, cruise lines, and airlines have vacancies on an ongoing basis. They rarely achieve 100% capacity, and empty rooms or seats cost them money. Resorts, hotels, condos, cruise lines, or airlines will always reduce their rates and create special packages to attract customers to their companies. The reason they do this is because they know and are betting that travelers will spend money in their restaurants, bars, souvenir shops, casinos, golf courses, spas, long distance, internet, pay-per-view movies, recreation activities, etc.
Today many savvy travelers use promotional packages such as this for their vacations saving thousands of dollars each year. First, you have to understand how the Vacation & Travel Industry works. The price of a resort hotel, condo, stay, cruise, or an airline ticket depends entirely upon projected capacities and vacancy rates. This is basic supply-versus-demand economic principles that apply anywhere in the world. Another factor is that Coastal purchases in massive quantities like, say, a Wal-Mart. Travel companies also find that participating in Vacation Package programs is a viable form of “advertising” to bring in guests that will refer other people to their property and those same customers will become life-long customers (hopefully).
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| Q2. |
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How long has Coastal Vacation been around? |
| | Coastal Vacations has been around since 1973, and we have millions of happy and satisfied members. All the companies we represent in our packages are some of the most respected, ethical, and biggest companies in the vacation and travel industry in the world. Coastal Vacations was founded by a successful entrepreneur and businessman by the name of Fred Combs and is now governed by a board of directors. |
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| Q3. |
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Who is N.B. Management, and where are they located? |
| | N.B. Management is the fulfillment company Coastal Vacations hired to send out the various travel packages and certificates. They are used by many other top travel companies throughout the world, not just Coastal. They are strictly a fulfillment house and have no affiliation with Coastal Vacations. They are based at 7862 Irlo Bronson, Suite 236 Kissimmee, FL 34747. |
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| Q4. |
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How do I know this isn't a scam and will be shut down tomorrow? |
| | All of the companies that you will be representing in this package are some of the most respected, largest, and ethical companies in the vacation and travel industry in the world. Companies such as Disney, Sea World, Carnival Cruise Lines, Royal Caribbean, Alamo Rental Car, Hotel-At-Half Price, Northwest, Southwest, Continental, Delta, and United Airlines, Quest International, Hilton, Marriott, Holiday Inn, Radisson, Sheraton, and Best Western to name just a few of the companies that are part of every Coastal travel package. Coastal only works with companies who are licensed and bonded, and most of the companies have been in business for the past 15 to 80 years. These multi- million and billion dollar companies can handle millions of client calls and customer reservations yearly. We welcome anyone to check out each of the companies we represent, and see for themselves. Their long track records, filled with excellent customer service and the utmost integrity, will impress even the greatest skeptic or cynic. |
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| Q5. |
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Where is the Coastal Call Center located? Can I go visit it? |
| | The Coastal Call Center address is 1440 E. Southern Hwy Tempe, AZ 85282. Yes, by all means just call to set up a time; they love meeting business owners from around the world. |
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| Q6. |
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During what hours of operation does the Call Center take my prospects calls? |
| | The Call Center hours of operation are 9am-7pm Monday-Thursday and 9am-4pm Friday (PST) If your prospect calls in after hours, he/she can leave a voicemail.A Business Development Manager will call them back within 24 hours. |
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| Q7. |
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Why is this not MLM (Multi-Level Marketing)? |
| | For one, if it were, I wouldn’t be in it nor would most all the business owners that are now. Different from MLM, Coastal is simply a Direct Sales Company. MLM is a marketing system whereby a person builds a down-line of distributors to sell a variety of products and then splits the commissions throughout Multi-Levels. Most often in MLM, there are meetings to attend, monthly purchases, or qualifications required, and it usually takes a large down-line in order to actually make any kind of decent income. With Coastal, there are no monthly purchases, no hyped-up meetings to attend, and we don't split or share commissions EVER! As a director, when you make a sale, it's ALL yours! Our commissions don't decrease on lower levels, and since they're so large, you can earn significant profit almost immediately.
Another characteristic of MLM is that the company will most often hold your commission and pay you after a period of time (usually a month). And in MLM, only about 5% of people historically ever make a check, the other 95% help them. With Coastal, you work for yourself - not for a company or an up-line. Coastal will not send you a 1099, because they don't pay you anything. You get paid first. And YOU keep what you earn, not someone else! If a customer buys a $1295 travel package from you, and they give you a check, you can go deposit the check the same day. Then you order the package and send out the $295 via certified funds to the fulfillment center; within 10-14 days, the customer receives his/her package. You never touch the product - ever!
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| Q8. |
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What exactly is "direct selling"? |
| | In its purest form, direct sales or selling (as with Coastal Vacations) involves the sale of a consumer product or service, person-to-person (can also be online or telephone person-to-person now), and away from a fixed retail location for which the qualified salesperson keeps the commission personally. The profit from a sale is NOT shared with numerous or any other people. These products and services are marketed to customers by independent salespeople. Depending on the company, the salesperson may be called a distributor, representative, account executive, reseller, wholesaler, or various other titles. |
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| Q9. |
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Do I have to quit my job if I want to start my own Coastal business? |
| | No, at least not until you want to or can financially. Many business owners simply continue their current employment until they reach the level of income they desire. Others choose to leave their profession sooner, so they can focus all of their efforts toward earning a faster return with Coastal. Obviously, this is a personal decision that only you can make that’s best for you, your family, and your business. |
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| Q10. |
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Let’s say I’m not a salesperson. How can I be successful? |
| | There really is no selling involved. You just educate and inform people on how to save money traveling for life. What could be easier? The Coastal Call Center has professional, full-time Business Development Managers that do all the selling and presentations for you. You just advertise and market; that’s all. You can earn a couple of thousand dollars a week from home by placing ads online and off waiting for people to call your voicemail and then returning their call and simply providing them with access to the information. |
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| Q11. |
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In addition to people I know personally, how can I find others who want to build a business with us? |
| | Advertise! If you want to work locally, gather up samples of shopper’s guides, newspapers, magazines, etc. Examine their Biz Op sections, and decide where you are most likely to reach the men and women you want to attract. There are also dozens of publications that cater to opportunity seekers. With the product value that we offer, plus the amazing $1,000 commissions, just a simple, inexpensive classified ad should be more than enough to keep you busy! |
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| Q12. |
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How does Coastal offer assistance to me? |
| | We have every type of lead generation program available. We have camera-ready ad materials, national advertising, fax blasting, postcards, internet websites, email letters, scripts, audio and video presentations, quality brochures, and the best business tools.
Additionally, we have live conference calls four nights per week, training calls, quarterly, testimonial lines, recorded sizzle calls, websites, and more!
Our Board of Directors also continually expands our packages to make them even more enticing to our customers.
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| Q13. |
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Can I work the training and business building around my schedule? |
| | Yes. It is best to block out a short period of time each day to work on building your Coastal business rather than rely on large blocks of time on a weekend or day off. This will allow for the most efficient follow-up with your prospects and keep you in a successful frame of mind. |
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| Q14. |
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Do I have to approach my family and friends? |
| | No. However, most marketers become so enthused about this program and the package itself that they feel compelled to share it with them sometime. |
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| Q15. |
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How much can I make, and how fast can I make it? |
| | You and you alone determine the level of income you make based on your efforts. If you work a few hours a week, you’ll make a few hours per week's worth of money. You get what you put into it like anything in life. Many business owners begin earning $1K-2K dollars in their very first week; it’s not hard, just 1-2 sales. |
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| Q16. |
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I never owned a business. How can I be successful? |
| | Most of our clients are in a similar situation. You can do the same as they do. Use the tools that are provided and direct people to these quality tools. Since the majority of people spend many hours each week working for an employer that collects the profits, you can apply a portion of that same effort to build your business by following our proven system, and you'll receive far greater rewards. |
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| Q17. |
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Will sales center reps steal your sales or not give you credit for them? |
| | All Sales Center Reps at Clear Business Solutions sign a non-compete agreement. These sales people are not in Coastal, and the ONLY way they make money is by making sales for you! The leads in your call center back office belong to the clients who referred them, not the call center. They are there for you to view on the www.wecloseyoursales.com website to see, so you know who is responding to your advertisements. The Call Center tracks where the leads are coming in from, too, so a marketer knows how his/her advertising is pulling or not pulling. YOU can call those leads, work those leads on their own, or allow the Call Center staff to close the sales for them. It’s your personal choice of how involved you wish to become.
This is by far the best and simplest way to allow those who have a fear of selling or cannot sell to be able to do it with success without having to sell. Busy people with no time to put 5-10 hours a week doing it the traditional way love to use us. People with language difficulties, love to use us. People who are not good at selling, love to use us.
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| Q18. |
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Are sales center reps in Coastal? |
| | No. Hoyt, the owner, is a Level 3 director. He must be in order to make purchases and deliver the product to our sales center customers. He teaches and trains the entire Business Development Manager department on how to sell, close, handle objections and concerns, and how to interview people properly. The same way I will still teach you. |
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| Q19. |
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Do they steal sales from people who do not call in under their ID #? |
| | Absolutely and positively NOT! If someone calls in and doesn’t have (or has forgotten) the id number, they will be instructed to go back to the website they got the number from or the advertisement that saw the ad in. If they still can’t find it, the rep will politely tell the person they're sorry but they can’t talk to them about the opportunity. This is a LONG TERM business and to do that takes the utmost integrity. |
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| Q20. |
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Does the Call Center end up teaching people to NOT work and be lazy? |
| | I teach you to work smart - not hard. I will teach you about marketing, sales, following up, automating your business, organization, customer service, leveraging yourself, how to interview someone, how to present this business, how to present the product, and numerous other things. By having the Call Center, you are leveraging your time like the rich and freeing up your time to market. That is where the money is for any type of business. |
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| Q21. |
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Does the Call Center teach people NOT to sell on their own? |
| | NO. I teach people how to run their own successful business, and part of that is learning how to communicate and interact with other people. I will teach you how to handle common questions and objections about the business and the products. |
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| Q22. |
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Does the Sales Center telemarket people and bother them? |
| | No. The staff at the Call Center only call people that called them. They are calling them back. They usually schedule an appointment with the prospects, and people really look forward to the calls to get all their questions answered. |
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| Q23. |
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Is a Sales Center the best and only way to do a business? |
| | Yes. It’s the best way if you’re going to market the business opportunity, because you have a full time professional sales force that works for you leveraging your time and your organization's time. The Call Center closes, handles objections, collects the money; most people just don’t have time to do all that while they work their full time job and why 95% fail! |
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| Q24. |
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Why don’t reps start their own business? Why not just go out there and make $1,000-$6,500 commissions on their own? |
| | Great question. I’m not them, and I don’t think like them, so I don’t know. Why do most people on my website anywhere in the world work for someone else their whole life to make the other person rich? Answer me that, because it’s easier, it’s safe, and no risk in their eyes. They get thousands of people to call them every week, and all they have to do is talk to them. Or they take the risks to market and promote the business. They're happy as they can be to make 5-figures some months with no risk and work M-F. |
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| Q25. |
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Does the Call Center accept credit cards for payment? |
| | No. You need to overnight a cashier's check or money order to the Tempe, AZ USA office. |
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| Q26. |
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I don't even have $1995 right now! |
| | First of all, I’m sorry to hear that. If you don’t have even have $2,000 to your name, what’s going to happen if your car breaks down, you get laid off, your kid needs braces, you or someone in your family gets really sick or hurt? I accept PayPal, Storm Pay, and all major credit cards to help people get their businesses started right away. You must ask yourself, "If I don't make an immediate financial change in my life, where do I see myself in 6 months, 12 months, the rest of my life?” Where will making $1,000 to $2,000 or more a week put you in 6 months? Throughout history, people that have a burning desire to attain something or start a business find a way somehow to find the money to start. People sell their cars (Very drastic move and I’m not saying to do this, but is it really that great of a car anyways? LOL!), get a credit card(s), increase credit card limits, borrow against their 401K/retirement fund, take a home equity loan out, borrow from a lender, borrow from a friend/family member, sell stuff they have, or go into partnership with someone else to split the costs of doing business. Plus, with the last option you will have an instant local support group and can brain storm together. |
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| Q27. |
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I need money and don't like to travel. Can I still sell the Coastal travel packages? |
| | Yes, you can... I don't recommend anyone buy any of the travel packages that would not use the vacations in some way because, like in any business, you must “Be a product of the product”. Meaning you can’t be informed, knowledgeable, and be truly convinced of its immense values unless you have been to the resorts, hotels, condos, and saved a ton of cash yourself. Most all the vacations can be transferred to someone else who then could utilize the savings. If for some reason you are unable to travel, you would have a powerful incentive package for friends or anyone who you would like to reward. Also, please recognize that you must first become a qualified director before you can purchase the product directly at wholesale and re-sell it for profit. |
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| Q28. |
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Can I start my own Coastal business and not utilize the Call Center? |
| | Yes. The Call Center is just a revolutionary option for business owners. Some people are good at sales or are a current or ex-travel agent that don’t want to use the Call Center. But please realize if you are going to build a distributor organization, 95% of people aren’t good at and dislike sales (unlike you) and will become another home-based business fatality, I’m afraid. I’m a highly trained sales and marketing person, but I still chose that option. I highly recommend all the people that want to build a worldwide organization go this route. The cost would then only be $1,295 not $1,995. |
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| Q29. |
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Can I start my own Coastal business if I don’t want to use the Call Center or EVER talk to anyone about the business opportunity side of Coastal? I see the huge potential in the retail side of the business. |
| | Yes, totally. Many business owners have that same feeling, and many Coastal business owners make multiple 6-figures doing just that worldwide. That’s what makes Coastal such a unique business; you have so many options and mold it to your likes, dislikes, strengths, and weaknesses. I personally do both. I personally have two totally different business and marketing plans and run each opportunity within Coastal completely separate. |
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| Q30. |
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When I get my travel package, what other costs are there if any? |
| | You will need to send a one-time payment of $10 US to N.B. Management to activate your (20) discount membership cards. $30 US for international activation of your discount membership cards. Then, in the future, if you want to activate certain vacations, the cost is only the $6.95 for shipping and handling. |
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| Q31. |
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How do I get paid if I want to go with the Call Center Business Package option? |
| | Checks are sent from the Call Center by priority mail every week to you regardless of where you live in the world. However, if you sell a retail travel package, the money goes right to you then obviously. You can choose to accept checks, credit cards, money orders, cashier's checks, or cash from your customers. This is your business, and you can run it any way you like. That’s what makes the Coastal business model so different. You then send N.B Management in Kissimmee, FL (Fulfillment Center) either $295, $795, or $1,295 in the form of a cashier’s check or money order for the wholesale cost of the various travel packages. (You must first have a director’s release to order, though (remember?), which you get with making two training sales.) |
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| Q32. |
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If I start my business and invest initially at the $1995 (Basic Call Center Business Package), how much will it be to later invest up to the level 2, so I can make $3,000 and $3,205 commissions? |
| | To upgrade later and to qualify to make $3,205 for every Premier retail sale you make or $3,000 for every Premier Business Package someone invests that you refer would be another $4,200. So you’ll understand why I and most people invest right away into the Premier Business Package: it saves YOU $1,200 and then you only need two training sales instead of four to be fully qualified for LIFE at both levels. |
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| Q33. |
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How much does shipping cost for the travel packages if I live in the US or if I live in another country? |
| | Coastal, for the first time in over a decade, finally had to raise the cost of its shipping prices this year. So don’t be surprised if it takes them another decade to rise again! The Basic will cost $25 US, $50 US for Premier, and $75 US for the Platinum Business Packages. They will be overnighted to you as soon as the order is processed and completed in 10-14 days. International shipping is $75 regardless of what package it is. |
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| Q34. |
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Are there expiration dates on the bonus vacations and cruises? |
| | Your first two free vacation certificates that come with your package are good for one year. All of your other free vacations are valid for one year after the date that you mail in the voucher to activate that particular vacation. Then 18 of 20 travel discount membership cards can be renewed as a group for a total of only $89.95 per year! Many regular cardholders pay from $50 to $199 per year to renew a single card. For example, the Quest card that you get with the Basic package has over 2.5 Million members worldwide, and it costs $99 every year. None of our clients take 30 plus vacations with 5 cruises each year. By activating each vacation when you are ready, you can take every vacation at your leisure! |
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| Q35. |
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Are the individual vacations and airline discount coupons transferable? |
| | YES!! Unlike 99% of the travel that you do or companies you deal with. Most people or families simply could not take advantage of the wide array of great vacations in this package. So why not use the ones you want, and then share the rest with family and friends? Note the 20 personalized discount membership cards are not transferable and can only have two people's name on the cards like a shared credit card. |
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| Q36. |
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How far in advance must we make our reservations? |
| | Plan ahead as you would for any major vacation you have taken in the past. As a reference, the national average for planning and booking vacations is 6 months ahead of time. A 30-90 day lead time is required for all of our free bonus vacations and cruises. However, you may call our travel agents at any time to schedule other vacations besides the free vacations included in your package. You will also have access to "Burn Week" cruises and vacations available on short notice. |
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| Q37. |
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Are there any restrictions on when we can travel? |
| | Generally speaking, only the free bonus vacations will not be as available during the major holidays. Some providers will ask you to submit three choices for travel dates - and they will nearly always accommodate you. With so many available destinations, you should be able to travel almost any time you wish year round. |
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| Q38. |
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Can I re-sell some of these individual vacations? |
| | No. These are promotional vacations for our travel packages only and are not to be individually re-sold. But you may give them away to friends, family, customers, prospects, etc. For example, you might donate a vacation to a non-profit organization or school raffle. If you own your own business, you could reward your best employees or customers or generate more leads buy giving them away. |
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| Q39. |
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Will I need to go through a sales pitch of any kind with these vacations? |
| | No No No! You will NEVER have to listen to a sales pitch, time share pitch, or any other kind of Solicitation unless you want to. Some resorts may offer you free meals, tickets to places like Disney, etc. but that's totally up to you. This is traveling like you've always done in the past, but, instead of paying full price or retail, you will pay pennies on the dollar for life. |
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| Q40. |
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Once I send in my vacation travel vouchers, how long does it take until I get the actual travel certificates back from the fulfillment center? |
| | They are shipped via US Postal Service, and it takes about 10 - 14 days depending on where you live in the world. They are shipped from N.B. Management based in Kissimmee, Florida. |
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| Q41. |
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If I/we book a condo, hotel, or resort stay for my family, can we invite our friends and family to come and stay with us? |
| | Many people do, and many properties ask you if you want to invite other people. Many properties will give them the same benefits as you, to boot! Just ask them when you are making your reservations. |
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| Q42. |
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When do I get the 35mm camera? |
| | You will get a camera voucher in your basic travel package. Just fill in your membership number, name, and address where you want the $500 certificate sent along with $19.95 for shipping and handling. You will be able to pick what camera you want through a password protected online shopping mall. |
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| Q43. |
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Can I add my fiancé/friend/cousin to my membership even if we have different last names? |
| | Yes, you can. You are allowed to put two names on your activation form but only one address. |
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| Q44. |
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Can I/we add more days to our standard bonus cruises? |
| | Yes, you certainly can. Just let the travel agent know you want to add days or ports when you book your cruise. Of course, they will charge for the extra days or ports. |
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| Q45. |
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Why don't all the vacations come pre-activated with the packages? |
| | Unlike some other vacation packages, Coastal and the companies we represent truly want YOU to use all of your bonus vacations. If they were all in the packages activated, then they would all expire in one year's time. That wouldn't be fair to you or your family at all. So we start you out with 2-3 vacations that are activated. The others are in the package in a travel voucher form. When you are ready to use that vacation, just fill in your I.D. number, name, address, and send it to our fulfillment company with $6.95 for shipping/handling, and they will send it to you within 10-14 days. Then from the time you get it in the mail, you have 1 year to take that vacation of your dreams. |
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| Q46. |
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What about taxes and port charges? |
| | Taxes and ports charges are still your (or the person taking the vacation) responsibility. This is not something Coastal Vacations adds or charges for; it is the place you visit that charges you. If you bought the same cruise from a travel agent anywhere in the world, bought it online, or direct from the cruise line you would still have to pay these charges regardless. |
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| Q47. |
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What about kids. Can we take our kids with us? |
| | Of course. Most resorts, hotels, or condos let you add your child for free; however, some properties charge a small fee depending on their age from $5-$10. Just ask when making your reservations for details. |
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| Q48. |
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If I buy a Basic Travel Package membership, how much will it be for me to upgrade to the International Level 2 Travel Membership Packages? |
| | You will need to invest another $3,500 to upgrade to the Level 2 Travel Membership. As you can see, this is why most of our customers worldwide invest into the Premier Package right away, because it will SAVE them $800. Also, we recommend splitting a Premier Package with maybe a friend, neighbor, colleague, or another family. This way for just $700 more, you and your family get a lifetime of unlimited worldwide vacations. |
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| Q49. |
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Once purchased, how many of these items are transferable to family or friends? |
| | All the bonus vacations that come in the package are in travel voucher form. You just print your membership ID number on the travel voucher and write in who you want it sent to. Either you or the person you want it sent to by the fulfillment company along with the $6.95 for shipping and handling. Once received, the fulfillment company will send the vacation certificate to the name and address listed on the travel voucher. The (20) membership discount cards all come with your name(s) embossed on them like a credit card and are for members only. |
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| Q50. |
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How can I give a vacation to a friend or family member? |
| | Just put your Coastal membership I.D. number, their name, and address on the travel voucher and simply send it in. The fulfillment company will send the glossy travel certificate to the address on the voucher. You could also have the fulfillment company send it to you. When you get it, you can wrap it up and then give it to them as a gift or surprise. |
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| Q51. |
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How long are the vacation certificate's good for? |
| | The certificates are good FOREVER; they DON'T expire. Only when you send in a vacation voucher and receive your vacation certificate in the mail, will you then have 1 year to use it. |
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| Q52. |
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Why is there more than one discount hotel card? |
| | Good question. Different hotels offer different options, different locations, and get booked at different times around the world. If a hotel is booked due to an event, holiday, or for whatever reason, just use your other hotel cards and directories to find another hotel in the area you want to stay. We strongly believe in having too many travel options compared to not enough. |
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| Q53. |
|
What happens at the end of 1 year? |
| | At the end of 1 year, our fulfillment center will send you a renewal form for 18 of the membership cards. If you want to keep your cards, just pay the $89.95 renewal fee plus shipping, and the fulfillment center will send you new cards and directories for another year. Adventure Camping Network (ACN) and Transmedia Dining have their own policy; you have to renew through them. ACN charges $89.95 for 1 year, and Transmedia Dining charges $50.00 for 1 year. If you like the cards and the savings, renew them. If not, you are not obligated to renew them through Coastal, ACN, or Transmedia Dining. If you want to just renew the 10, you can. Remember, this is just for the membership cards; you renew nothing else EVER! |
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| Q54. |
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What are weekly "HOT SHEETS" or "BURN WEEKS"? |
| | They are last minute stays at resorts and condos that have not met full capacity booking. The price of an airline ticket, cruise, hotel, or resort stay depends entirely upon projected capacities and vacancy rates. A company rarely achieves 100% capacity, and empty rooms and seats cost them money. So companies will discount the empty rooms or seats up to 85% off to fill them and create special packages to attract guests to their resorts. If you call the number on the back of your condo card, they will fax you their hot sheet specials or burn weeks to let you know what is available. They will do this every week if you wish; that's the kind of service that has made us legendary in the travel industry. |
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| Q55. |
|
I only take one vacation a year. Can I really benefit from this package? |
| | Certainly you can. This package is good for life! You could easily save enough money on your one vacation a year to completely pay for your package and then continue to experience savings for the rest of your life. |
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| Q56. |
|
Can I travel at any time of the year? |
| | Sure you can, but expect to pay a little more for holidays and heavier travel periods as to be expected of course. By planning ahead and picking dates that are not normally filled, you can save tremendously on the same amenities others pay three times or more for. |
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| Q57. |
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When do I get the 3-piece luggage set? |
| | You will get a luggage voucher in your basic travel package. Just fill in your membership number, name, and address where you want the $500 certificate sent along with $19.95 for shipping and handling. You will be able to pick what luggage set you want through a password protected online shopping mall. |
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| Q58. |
|
How does the 200 FREE rolls of film work exactly? |
| | You simply send in the application for a roll of film when you send one in for processing; they will send you back a new roll to replace it for FREE. |
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CALL NOW! 1-800-704-7344 ID#6350bj A Business Development Manager is standing by to take your call from 9am-7pm M-TH & 9am-4pm Fri (PST)
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